> For the complete documentation index, see [llms.txt](https://help.bituniverse.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.bituniverse.org/announcements/termination-of-service.md).

# Announcement about BitUniverse’s Termination of Service

Dear BitUniverse users,

We regret to inform you that due to the high maintenance cost of supporting APIs from major exchanges, we have made the difficult decision to cease operations of our product on 7/30/2023. Until then, you can continue to use our product, but please note that we will no longer provide updates and technical support.

If you wish to continue using trading bots, we recommend trying Pionex. Pionex is one of the top exchanges that offers 16 free trading bots. You can visit their official website at [www.pionex.com](https://www.pionex.com/). Pionex is the largest quantitative trading platform globally, with advanced grid trading features such as Futures Grid Bot. We believe Pionex will be a great alternative for you to explore. We would like to express our heartfelt gratitude to each and every one of you for your support over the past five years. Your trust and companionship have been our most valuable asset throughout this journey. During this time, we have strived to provide the best products and services to help you manage and monitor your cryptocurrency assets. Without your support and feedback, BitUniverse would not have grown to what it is today.

Thank you once again for your support and understanding. If you have any questions or require assistance, please don't hesitate to reach out to us.

BitUniverse Team

07/05/2023


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.bituniverse.org/announcements/termination-of-service.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
